Knowledgebase

Quick answers to common questions about domains, hosting, email, and billing.

How do I register a domain? +

Search your name on the Domains page, then complete checkout or contact support to finish registration.

How long does hosting activation take? +

Most plans activate automatically within a few minutes after successful payment.

Can you migrate my existing website? +

Yes — free migration is available on eligible plans. Share your current host details and we will handle the move.

Which payment methods do you accept? +

Debit/credit cards, PayPal, and Mobile Money across Tanzania and neighbouring countries.

Do plans include SSL? +

Yes. Free basic SSL is included with web hosting plans via AutoSSL.